Privacy Policy

 

The security and protection of our customers' personal information is our top priority We have a seasoned team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information.

 

 

The Information We Need to Process Your Order

 

You explicitly provide information via:

  New Account Form or Contact with Customer Service

To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.

We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.

We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and GoHepa  customer service representatives. (NOTE: We would be obligated to disclose individual personal information if GoHepa  were to be subpoenaed or ordered by a court of law.)

We Automatically Collect:

  Shopper ID

Upon visiting our site, we assigned you a unique Shopper ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.

If you would rather not be identified as a repeat visitor, we recommend that you disable the cookie support in your browser.

  Internet Protocol (IP) Address

We record your IP address each time you visit GoHepa . Recording IP addresses helps us determine usage and traffic patterns.

Other Information We Collect:

  Feedback Form

Should you contact us through our feedback form, we require your name and email address only to send you a reply.

  Email Newsletter Sign-up Features

Should you participate in these services we will only use the information you provide to promote GoHepa  services and products.

Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.


  External Links

Our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.

 

Your Consent

 

By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page. If you have any questions or comments regarding this statement, please contact customerservice@GoHepa .com

 

 

Terms & Conditions

 

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Floorcare.com, LLC. indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Floorcare.com, LLC. reserves the right to make changes to this site and these terms and conditions at any time.

 

 

Disclaimer and Limitation of Liability as to Products Sold:

 

Except as expressly stated herein, Floorcare.com, LLC. makes no representations or warranties, either express or implied, of any kind with respect to products sold on the GoHepa sites. Except as expressly stated herein, Floorcare.com, LLC. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Floorcare.com, LLC. arising from any product sold on the GoHepa site shall be the price of the product ordered. In no event shall Floorcare.com, LLC., its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

 

 

Disclaimer and Limitation of Liability as to the GoHepa Web Sites

 

 

The GoHepa web sites and the materials therein are provided “as is”. Floorcare.com, LLC. makes no representations or warranties, either express or implied, of any kind with respect to the GoHepa sites, their operations, contents, information, materials or year 2000 compliance. Floorcare.com, LLC. expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Floorcare.com, LLC., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the GoHepa sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

 

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Floorcare.com, LLC. is not responsible for the operation of or content located on or through any such site.

 

 

Order Acceptance Policy

 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GoHepa reserves the right at any time after receipt of your order to accept or decline your order for any reason. GoHepa reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. GoHepa is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by GoHepa.com.

 

Copyright

 

 Copyright © 2003, Floorcare.com, LLC. All rights reserved.